Payment methods
Paying online
We accept all major credit and debit cards: Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Solo and American Express.
Safer Shopping at Gates Museum
With us, your credit card information and your personal information is safe! We know that you care about security and privacy. Our secure server uses high-grade 256 bit encryption (better than many e-commerce websites) to ensure that all data between you and us is protected from third parties.
We do not share your personal information with third parties, and never will.
If you pay by card, your card information is automatically deleted from all of our online systems when your order is processed. Unlike many other retailers, we see no need to keep your credit card information longer than is necessary to complete the transaction.
Paying by telephone
Our payment system is completely secure, but if you would prefer to give us your card details by phone, that’s fine too. Please just select ‘telephone payment’ when you complete your order and then call our Customer Care team on 0845 1662 732 (+44 (0)1273 511 942 from outside the UK). Please remember to have your Gates Museum order ID handy when you call.
If you need to get in touch with us by post, for whatever reason, then please send all mail to the following address:
Gates Museum